Covid-19 Emergency Management Guidelines and Operations

Your peace of mind is our primary concern, which is why we have introduced new security measures, including redesigning the various working protocols and management of the communal areas. We want to provide you with an environment that is as healthy, safe and in line with our quality standards as possible.
01. PPE
Personal protective equipment such as masks, gloves and hand sanitising gel are available to all guests and our staff. In addition, disposable items, such as gloves and masks, are placed in a special container with a lid to prevent bacterial contamination.
Ensuring the right distances is a fundamental requirement for the safety and well-being of our guests, which is why we have created specific entry and exit routes, organising communal areas to accommodate individual guests, or individual family groups, with respect for all.
In the communal areas of our facility, we have set up dispensers with sanitising gel to ensure maximum hygiene for our guests and staff.
We monitor our staff and each guest with body temperature control devices, according to the Italian Prime Ministerial Decree dated 24 April 2020, to ensure the protection of all those staying in our facility.
The rooms are cleaned and sanitised with a dry steam sanitisation system, which guarantees certified elimination of up to 99.999% of the pathogenic charges present.
06. SPA
We have made the activities in our SPA for exclusive use and to a limited number, in order to guarantee the safety and well-being of our guests. We monitor the water on a daily basis, monitoring the PH and chlorine levels. Our operators are equipped with all personal protective equipment.